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Returns & Exchanges

WE WANT YOU TO LOVE YOUR EMBLEM PURCHASE


Returns

We will gladly accept returns on all full-priced and sale items within 14-days of receiving your order, provided the products are unworn, unwashed and in their original condition with the tags attached.

 

Exchanges

If you would like to exchange your order for a different size, style or colour - please return your items and place a new order.

 

 Faulty Items

If you believe your goods are faulty for any reason, get in touch and we will offer a refund at our discretion.

 

How to lodge a return

  1. To return an item, please get in touch via ourContact Form and we will provide details on where to send your item. You are responsible for the cost of returning any item/s.
  2. Once received, we will inspect the goods. We endeavour to accept all returns, however, in the unlikely event that an item is returned to us in an unsuitable condition, we may not be able to issue you with a refund and will instead return the item to you.
  3. If we are satisfied that the items are in their original condition, we will refund the price you paid for your item/s back to your original payment method.

 

Please note, the goods are your responsibility until they reach our warehouse, so make sure they're properly packaged and use a postal service that allows tracking and insurance for the value of the items you are returning.

    LET’S MAKE IT OFFICIAL

    Size Guide

    Emblem Size Guide

    SHOES:

    If you are between sizes we recommend going for the smaller size as Emblem shoes do tend to expand  more as the insole moulds to your feet.

    If you require a size that isn't listed please msg us and we will sort out a custom order for you. Please note custom orders will have a longer delivery time.
    PLEASE NOTE THAT ALL SHOES ARE LISTED IN EURO SIZES.

     

    CLOTHING:


    THIS IS TO BE USED AS A GENERAL GUIDE ONLY. SIZING MAY VARY ACCORDING TO STYLE AND FABRICATION.
    MEASUREMENTS ARE PROVIDED TO GIVE YOU AN APPROXIMATE IDEA OF WHAT SIZE YOU WILL BE.

    INTERNATIONAL SIZE STANDARDS