Returns
We will gladly accept returns on all full-priced and sale items within 14-days of receiving your order, provided the products are unworn, unwashed and in their original condition with the tags attached.
Exchanges
If you would like to exchange your order for a different size, style or colour - please return your items and place a new order.
Faulty Items
If you believe your goods are faulty for any reason, get in touch and we will offer a refund at our discretion.
How to lodge a return
Please note, the goods are your responsibility until they reach our warehouse, so make sure they're properly packaged and use a postal service that allows tracking and insurance for the value of the items you are returning.
SHOES:
If you are between sizes we recommend going for the smaller size as Emblem shoes do tend to expand more as the insole moulds to your feet.
If you require a size that isn't listed please msg us and we will sort out a custom order for you. Please note custom orders will have a longer delivery time.
PLEASE NOTE THAT ALL SHOES ARE LISTED IN EURO SIZES.
CLOTHING:
THIS IS TO BE USED AS A GENERAL GUIDE ONLY. SIZING MAY VARY ACCORDING TO STYLE AND FABRICATION.
MEASUREMENTS ARE PROVIDED TO GIVE YOU AN APPROXIMATE IDEA OF WHAT SIZE YOU WILL BE.
INTERNATIONAL SIZE STANDARDS